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Ebike Service · Suspension Service

Fork feeling sticky? We'll bring it back to glass-smooth.

Fork and rear shock service, seal replacement, and full rebuilds for ebike suspension. Heavier bikes need proper setup to ride the way they should.

Fork Specialists

RockShox, Fox, Marzocchi, DVO, SR Suntour, and Manitou serviced in-shop.

OEM Oil

Proper weights and volumes for your exact fork model, not generic substitutes.

Full Rebuilds

Lower leg service through complete damper rebuilds.

Setup Tuned

Air pressure, rebound, and compression dialed for your weight and style.

How It Works

Three steps. Your ebike back on the trail.

No driving across town. No waiting in line at a bike shop. No wrestling a 60-pound ebike into your SUV.

1

Tell us what's wrong

Call or email us a quick description of the issue. Photos help. We'll send you a free quote and schedule pickup.

2

We pick it up

Our technician arrives at your home in a window you choose. We carefully load your ebike and bring it to our shop.

3

Tuned and delivered

Most repairs are completed within five business days. We deliver your ebike back to your door, ready to ride.

What's Included

What's included in suspension service

Ebike suspension works harder. More weight, more speed, more frequent riding. Sticky seals, harsh strokes, and loss of small-bump sensitivity are all signs it's time.

  • Fork lowers service: seal swap, foam ring replacement, fresh lower oil
  • Air can service for air-sprung forks and shocks
  • Full fork rebuild: damper service, spring swap, complete refresh
  • Rear shock service: seal swap, IFP rebuild, oil refresh
  • Coil spring and air spring swaps
  • Setup tuning: air pressure, rebound, and compression set for your weight and riding style
  • Ebike-specific spring and damper upgrades for heavier bikes

Service intervals matter

Most suspension manufacturers spec a lowers service every 50 hours of ride time and a full rebuild every 100 to 200 hours. Almost no one does this, and forks get harsh, sticky, and leaky long before the next bike purchase.

For ebike riders putting on heavy mileage, we recommend a lowers service every 6 months and a full rebuild once a year. Your fork will ride like new for the life of the bike.

More Services

Everything else we service.

If it's on your ebike, we can service it. Explore the full range.

Brands We Service

DTC, premium, dealer-grade.

Honest about scope: full motor and battery service on the brands we have factory-grade tools for, mechanical and battery service on dealer-locked brands, and a clear referral path when motor electronics need an authorized dealer.

Full Service: Motor + Battery + Mechanical

Rad Power Bikes Lectric Aventon Ride1Up Juiced HeyBike Magicycle Ariel Rider Cyrusher Vtuvia Marin Norco Rocky Mountain Pivot Salsa Custom Bafang Builds

Direct-to-consumer Bafang-equipped ebikes plus Shimano STEPS / EP8 mid-drive eMTBs. We have the diagnostic tools, parts, and training for end-to-end service, including motor diagnostics, firmware updates, and battery pairing.

Mechanical + Battery: Bosch Premium

Trek Cannondale Gazelle Tern Riese & Müller Yuba Benno Bulls Haibike Stromer

Bosch-equipped premium ebikes: full mechanical, brake, drivetrain, suspension, and battery diagnostic work in-house. Motor electronics and firmware go through Bosch eBike Service partner referral.

Mechanical Only: Dealer-Locked Motor Systems

Specialized Giant / Liv Yamaha

Mechanical, brake, drivetrain, suspension, and battery diagnostic work. We do all of it. Motor electronics, firmware, and warranty submissions on these brands require an authorized dealer; we'll be straight with you about what we can fix and what needs a manufacturer service center.

Why Scootermotion

Built for the rider who values their time.

Bike shops are great. They're also closed Sundays, busy on Saturdays, and 30 minutes away. We built a different kind of service.

  • 01

    You don't move the ebike

    We handle the loading. Your back stays happy.

  • 02

    Specialists, not generalists

    We work on ebikes every day. Not a side service.

  • 03

    Transparent pricing

    Free quote up front. You approve before any work.

  • 04

    Local accountability

    Family run. Your neighbors are our customers.

Common Questions

Suspension Service questions, answered.

What forks and shocks do you service?

RockShox (Pike, Lyrik, Yari, Zeb, Domain, Recon), Fox (32, 34, 36, 38, 40), Marzocchi (Z1, Z2, Bomber), SR Suntour (XCR, Raidon, Durolux), DVO (Diamond, Onyx), and Manitou (Mezzer, Mattoc). Rear shocks including Fox DPX2, Float X, DHX, RockShox Super Deluxe, and Marzocchi Bomber.

How do I know if my fork needs service?

Signs: oil weeping from the seals, harsh or sticky stroke, loss of small-bump sensitivity, rebound or compression adjustments that don't seem to do anything, or exceeded service interval. If you're not sure, we'll inspect it.

What is a lowers service vs a full rebuild?

Lowers service: pull the lower legs, clean, replace foam rings and oil, install new wipers/seals. Refreshes the parts that wear first. Full rebuild: lowers service plus damper service and air spring service. Restores the fork to like-new feel and rebound behavior.

Can you tune my suspension for my riding?

Yes. Air pressure, rebound, and compression should all be set based on rider weight, riding style, and terrain. We dial it in during service and give you a sag and pressure card to reference.

Is ebike-specific suspension necessary?

For lighter ebikes (under 50 lb) with moderate use, standard suspension works. For heavier ebikes and aggressive riding, ebike-rated forks and shocks with stiffer tunes and more damping last longer. We can swap springs or re-tune a damper to ebike spec if your existing fork is capable.

Free Quote

Tell us about your ride.

Send us a few details and we'll email a quote and pickup window within one business day. No commitment, no spam.

All quotes are estimates. Final pricing is confirmed in writing after we inspect your ride and before any work begins. No surprise charges.

Photos help us quote accurately. Reply to our email with any pictures of the issue.

Prefer to talk? Call (772) 545-0000

* Required. Quotes are estimates, confirmed in writing before any work begins.

Ready to ride again?

Tell us about your ebike. We'll send you a free quote and pickup window, no commitment.