Covered by the people who make it.

Sea scooters

Sea scooters are covered by the manufacturer's limited warranty, where the manufacturer offers one, against defects in materials and workmanship. Coverage length, eligibility, and terms are set by the manufacturer and vary by brand and model. The warranty card or manual in the box, or the manufacturer's website, has the terms for your scooter.

Many manufacturers handle warranty claims and repairs directly. When that is the case, we will point you to the right contact and help you through the process. If the manufacturer does not resolve your claim, contact us and we will do what we can to help.

Parts, batteries, and chargers

Parts, batteries, and chargers are guaranteed to be free of defects when they arrive. Please test them as soon as you receive them. If an item is defective, contact us within 3 days of delivery and we will replace it or issue a refund. Batteries are not covered for normal loss of capacity or run time, which happens with use and age.

What the warranty does not cover

• Damage from misuse, accidents, neglect, or normal wear and tear
• Water damage caused by improper sealing, maintenance, or use beyond the rated depth
• Damage from charging with the wrong charger or accessory
• Products that have been altered or repaired by anyone other than the manufacturer or an authorized service center
• Products used commercially, including rentals

Making a warranty claim

• Contact us through our contact form with your order number, the model, a description of the problem, and photos or a short video if you can.
• We will tell you whether the claim goes to the manufacturer or to us, and send you the steps and the return address.
• Do not send anything back until you have our instructions. Shipping costs to and from the warranty center are your responsibility unless the manufacturer states otherwise.

Limits of liability

Scooter Motion's responsibility for any product is limited to repair, replacement, or refund of the purchase price of that product. We are not liable for incidental or consequential damages arising from the use of any product. Any implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited to the length of the applicable written warranty. Some states do not allow these limitations, so they may not apply to you.