Getting your order to you.

Shipping cost

Sea scooters ship free to addresses in the lower 48 states. Parts, batteries, and chargers are charged at checkout based on the item and destination.

Shipping a sea scooter to Alaska, Hawaii, or Puerto Rico costs an additional $70. Our checkout cannot collect this amount, so please contact us before ordering and we will send payment instructions.

Canada and international orders

We ship to Canada and most other countries. Enter your address at checkout and the shipping for your country is added to your order.

Sea scooters ship to Canada and other countries for $199 per scooter. Parts, batteries, and chargers are charged at checkout based on the item and destination.

Prices and shipping are in U.S. dollars and do not include import duties, taxes, or brokerage fees your country may charge on delivery.

When your order ships

• In-stock parts, batteries, and chargers usually leave our warehouse within 2 business days.
• Scooters shipped by the manufacturer, including SUBLUE and Waydoo models, ship from the manufacturer's warehouse and can take a few extra business days to leave.
• During busy seasons, processing can take up to 3 extra business days.

We email you a tracking number as soon as your order ships.

Delivery time

Most orders arrive 1 to 7 business days after they ship. Scooters and larger items usually ship by UPS Ground; smaller items usually ship by USPS. Delivery estimates come from the carrier and are not guaranteed.

Faster shipping

Next-day and two-day shipping are available for an extra charge on in-stock items. Contact us before you order for a quote. Orders placed on a Thursday or Friday usually ship the next business day, so next-day delivery may arrive the following Monday.

Addresses

• Please use a street address. UPS cannot deliver to P.O. boxes, and free scooter shipping does not apply to P.O. box or APO/FPO addresses.
• Double-check your address at checkout. If a package is returned because of an incorrect address, the cost to reship it is your responsibility.
• Need to change an address or order? Contact us right away. Once an order ships, we cannot change it.

When your package arrives

Open your order right away and check every item, including small parts that may be packed together. If anything is damaged, missing, or wrong, contact us through our contact form within 48 hours of delivery with your order number, and keep all packaging. We will reply by email so you can send photos of the item, the box, and the shipping label. See our returns page for details.

Once the carrier marks a package as delivered, responsibility passes to you. If you would like a signature required on delivery, contact us before your order ships and we will add it at no charge.